Delivery & Returns
Below are the different delivery methods that we offer:
Standard UK Delivery - Free
Orders sent via our standard delivery service are sent via Royal Mail Recorded Delivery. We aim to dispatch all UK orders within 2 working days.
Some of our larger items are dispatched using a courier service due to their size, weight and value.
Additional delivery charges apply for an address in the Scottish Highlands, Channel Islands and Isle of Man.
International Delivery - £40
All international items are dispatched using either Airsure, or International Signed For. You will usually receive your item within 10 working days.
We require a signature for all packages that we send out. If you are not at home in the day, we recommend getting your order delivered to a work address. If you are not in when a delivery is attempted, the parcel will be taken to your nearest postal sorting depot. A card will be left with instructions on how to retrieve it.
We are not responsible for any customs duties, taxes or levies on international orders. We do not expect there to be any additional charges for international orders but we recommend that you check with your local customs officials or post office for further information.
Returns & Refunds
ilovememorabilia.com is proud of its products and confident that you will be impressed with your purchase. Every item we sell is of the highest standard and authenticity, and we take every care to ensure our goods are packaged and shipped safely.
In the unlikely event that you receive an order that has been damaged, or is in any way unsatisfactory, we will arrange an immediate replacement.
Unwanted or unsuitable items can also be returned for an exchange or refund, providing they are in a new and unused condition. Please note that non-faulty items will incur a 25% restocking charge and the customer is responsible for return postage costs.
In both cases, items must be returned within 30 days of purchase.
Returns address: I Love Memorabilia, 14 Toll Bar Road, Chester, CH3 5XX
Before you return an item, please contact us.